Innodots Innovations built a next-generation hospital booking and patient portal platform designed to digitalize end-to-end healthcare workflows. Hospitals often face challenges with manual scheduling, long queues, fragmented patient information and inefficient communication channels. Our platform solves these issues by enabling seamless coordination between patients, doctors and hospital administration.
The Need for a Smarter Healthcare System
Traditional hospital operations rely heavily on manual appointment booking, front desk coordination, physical record-keeping and phone calls. This causes:
- Long waiting times for patients
- High administrative workload
- Possibility of errors in patient data
- Inefficient scheduling and coordination
What Innodots Delivered
The platform includes:
- Real-Time Appointment Booking — patients schedule based on live doctor availability.
- Patient Portal Dashboard — digital access to records, history, prescriptions and updates.
- Doctor Availability Engine — automated timings, cancellations and allocations.
- Queue Management — reduces congestion and optimizes patient flow.
- Notifications & Alerts — SMS/email updates for appointments.
Impact at KIMSAT Hospital
After implementing the platform, KIMSAT Hospital achieved:
- Over 40% reduction in patient waiting time
- Significant drop in manual workload for reception staff
- Faster doctor coordination and daily workflow updates
- Higher overall patient satisfaction
- Better record management and transparency
Scalable & Future Ready
Our system is built to integrate with EMR solutions, billing systems, laboratory modules and telehealth. As AI transforms healthcare, our platform forms the foundation for predictive patient insights and automated decision support.
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